EDI X12
EDI that stops generating chargebacks.
850, 855, 856, 810 and 997 mapped straight into your ERP, with the advance ship notice generated from the physical pack event rather than from an optimistic guess — which is where most compliance penalties come from.
New trading partner live in two to four weeks once the framework exists, certification testing included.
Scope your EDI workDocuments we implement
850 / 860
Purchase order and change order into your ERP as a real order, not a queue item.
855 / 865
Acknowledgement with line-level accept, reject and substitution reasons.
856
Advance ship notice generated at pack time, with SSCC labels that match the pallet.
810 / 997
Invoice and functional acknowledgement, reconciled against what was actually shipped.
Where the money leaks
Almost nobody loses money on the order side of EDI. The 850 arrives, it becomes an order, life continues. The losses are on the ship notice: an 856 sent before the pallet was actually built, describing what somebody intended to pack rather than what went on the truck. The receiving dock scans, the content does not match, and a compliance charge follows automatically.
The second leak is silence. A translator rejects a document at 6pm on a Friday, the 997 never comes back, and nobody notices until a buyer calls on Tuesday asking where their order is. EDI without alerting that names the document, the partner and the failed segment is not integrated — it is hoped for.
Both are engineering problems with known solutions: generate the ASN from the pack event, make every transmission observable, and treat a missing acknowledgement as an incident rather than a non-event.
Common questions
+Why do we keep getting chargebacks?
Usually late or inaccurate 856 advance ship notices rather than the order flow. If the ASN is generated before the pallet is built, label and content mismatches follow. Generating it from the physical pack event removes most of them.
+How fast can we onboard a new trading partner?
Two to four weeks including their certification testing, once the mapping framework exists. The first partner takes longer, because that is when the framework and the ERP write paths get built.
+Do we still need a VAN?
Not always. Many partners now accept AS2 or SFTP directly, which removes per-character fees. A VAN still makes sense where partners require it, or as a single onboarding channel across many small partners.
Bring us your chargeback report.
Six guided questions return an engagement shape, a timeline and an investment range — reviewed by an engineer who has shipped EDI in your industry.